DARRAN Furniture Industries - casegoods, reception, conference, occasional, and seating solutions

Contract Seating Organizer : Description & Requirements

DARRAN Furniture seeks a proven leader to organize and develop their own customer service/admin department.  Candidate will manage material programs for DARRAN with leading fabric and leather alliance partners.  Preferred experience in contract seating with customer administration services including order entry, order services, manufacturing coordination, product development and warranty.

This is a hands-on position and requires a highly organized candidate.  Don't miss this opportunity to develop your own team and shape the direction of this process from the ground up!
 

QUALIFICATIONS / SKILLS:

• Bachelor’s degree
• Strong knowledge of commercial seating manufacturing
• Ability to multi-task with strong problem solving skills are preferred.
• Proficiency in Adobe/Microsoft Suites
• Excellent written and oral skills are required.

 

DARRAN is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

Industrial Engineer : Description & Requirements

Nationally recognized wood casegoods manufacturer, DARRAN Furniture, located in the Triad Region of North Carolina seek an Industrial Engineer.  The Company has been family owned and operated for over 35 years and is proud to have maintained 100% of its operations domestically.  A dedicated and loyal employee base continues to breed success and has allowed for an exciting expansion into new products and manufacturing technology the Industrial Engineer is viewed as a key position and vital part of the Company’s Management team. 

 

Position Summary:

• Analyze facility layouts and product flows to identify areas of improvement and solutions to problem areas.
• Diagnose supports Systems including scheduling, procurement, and coordination to ensure overall performance and efficiencies are realized.
• Evaluate labor and material costs to ensure most efficient and effective materials and processes are in place.
• Evaluate quality control methods and ensure related rejections are fully analyzed for resolution and elimination of reoccurrence.
• Assume active leadership in communicating between operation support groups and all levels of manufacturing labor force.
• Ensure scheduling demands can be met through proper employee staffing, training, and organization.
• Lead strategic manufacturing planning and implementation for lean manufacturing methods to ensure maximum efficiencies are achieved while leveraging new technology, advanced construction methods, and changing workforce demographics. 

 

Experience / Skills:

• Finished wood products engineering background preferred.
• 2 years management leadership experience preferred.
• Ability to communicate and motivate change to all levels of work force.
• Strong computer skills including AutoCAD required (Experience in Solid Works is helpful).
• Bachelor of Science Degree in Engineering and 5 years minimum engineering experience required.
• Six Sigma experience required.
• Excellent communication skills required.

 

Employment Package includes:

• Comprehensive salary and benefits package
• Profit Sharing
• 401K with Match program
• Advancement

 

DARRAN is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.

Customer Service Representative : Description & Requirements

DARRAN Furniture Industries, a leading Office Furniture and Seating Manufacturer, is seeking applicants for the position of Customer Service Representative at our High Point, NC facility. Excellent compensation and benefits available!  DARRAN’s Customer Service Representative is vital to the company’s success by providing excellent service to both internal and external customers throughout all quoting, ordering, shipping and warranty processes on a daily basis.    
 

Primary Responsibilities:
 

• Communication via email, phone, and fax with field sales reps and customers.
• Assist Customers by answering product questions and providing price quotes on products.   
• Assist Sales by promoting new products and programs.
• Develop strong Customer bonds by providing dependable service through communication timeliness, quote timeliness and overall understanding of product and processes.
• Provide leads and customer information to Internal and External Sales Departments, for project follow-up.
• Assist with the processing and proofing of orders to ensure correctness of goods and discount.
• Provide detailed shipping information to customers when requested and schedule critical orders as needed with Manufacturing.
• First line contact on Freight and Warranty issues.
   

Job Requirements:
 

• High School Diploma Required
• 3+ years of customer service experience preferred
• Experience in Furniture Manufacturing / Office Furniture a plus
• Experience in Office Suite required
• Experience with CAP/Giza, 20/20 A Plus
• Excellent written and verbal communication skills required
• Strong qualities of adaptability, dependability and professionalism required
• Ability to multi task

No third party responses, please. DARRAN is proud to be an EEO/AA employer and provide a drug-free work environment. Employment decisions are based on merit and business needs, and not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by law.