True to Craft
Warranty Information
If you are an end user of DARRAN furniture products and wish to submit a warranty claim, please contact the dealership from which you purchased the product.
If you do not know or cannot locate this information, please contact DARRAN Customer Service at:
Warranty Documents
Casegoods Warranty
Seating Warranty
Freight Damage Warranty
Field Service Warranty
Ordering Information
Upon credit approval your order will be acknowledged and identified by an order number. When making reference to your order, please use this order number.
If you have any questions regarding your order, please contact DARRAN Customer Service at:
Freight Information
DARRAN assumes no responsibility for charges incurred caused by delayed or late deliveries. If a guaranteed delivery time is needed please call DARRAN Customer Service, as additional charges will apply. Weekend or after-hours deliveries are subject to additional charges.
Care & Maintenance
At DARRAN, we believe that beautiful, high-performing furniture deserves thoughtful care to ensure its longevity. Our products are crafted with intention and finished using Welltech—one of the industry’s leading high-performance coatings—designed to offer exceptional durability, chemical resistance, and lasting beauty. While our finish provides robust protection, maintaining the integrity and appearance of your furniture also depends on proper day-to-day care. This Care & Maintenance guide outlines simple, effective steps to preserve the depth, consistency, and color stability of our wood finishes. From protecting surfaces during daily use to controlling environmental conditions, these recommendations will help extend the life of your DARRAN furniture while keeping it looking its best for years to come.
General Product Care & Maintenance
Grove Collection Care & Maintenance