Report a Warranty Claim

Dealer Information
Order Details
This complaint is related to*:
Is the shipment in the original receiving location?*

If no, please list address where goods are located:

The product is*

If unboxed, have the original cartons been retained?

The damage is*

Please describe the problem involved with each unit (including information about the specific component involved):

Line item #Style #QuantityDescriptionProblem

Please attach up to 1-5 images of the damages. (JPG images only)

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Submit Your Claim

Note: To process your warranty claim, photos of the damages are required.

A warranty reference number will be generated for you and you will be prompted to email photos of the damaged areas on the following page.

Are you an end user?

If you are an end user of DARRAN furniture products and wish to submit a warranty claim, please contact the dealership from which you purchased the product.

If you do not know or cannot locate this information, please contact DARRAN Customer Service at 1-800-334-7891.